Ring Door Bell Fire Alert

Share on facebook
Share on twitter
Share on linkedin
Community projects helping traditional business adapt and move forward in thie NEW WORLD

Ring Door Bells are not being re-called

The Ring Door Bell company has issued new installation instructions for 350,000 doorbells in the United States, after some of the 2nd generation units have caught fire.

Smart device maker Ring is urging hundreds of thousands of doorbell customers to download new instruction manuals, after receiving reports that some of them have caught fire. This is a re-install guide not a returns process.

The problem is with the 2nd generation Ring doorbells sold in the United States. The fire hazard problem is said to affect around 350,000 and roughly 8,700 more sold in Canada, according to the US Consumer Product Safety Commission (CPSC).

Ring is one of the leading makers of smart doorbells in the world, and in 2018 it was acquired by Amazon for 1 billion dollars.

Fire risk

The doorbells that are at risk of catching fire were sold on Ring’s website and on Amazon between June 2020 and October 2020.

“This recall involves Ring Video Doorbell (2nd Generation), model number 5UM5E5 smart doorbell cameras,” said the CPSC. “The video doorbells have a blue ring at the front and come in two colors: “satin nickel” (black and silver) and “venetian bronze” (black and bronze).” “Customers can determine if their doorbell is included in this recall by entering the doorbell’s serial number at,” it added. “Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.”

The CPSC said that Customers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions. “Customers can check if their video doorbell is part of this recall through Ring’s website or app,” it added.

The CPSC said that Ring had received 85 incident reports of incorrect doorbell screws installed with 23 of those doorbells igniting, resulting in minor property damage. The firm has received eight reports of minor burns.

No returns needed

Ring got in touch with Silicon UK and pointed out that while the CPSC notice said there was a recall on the affected doorbells, customers in reality do not actually need to return their devices.

Ring doorbells should function as intended when properly installed, Ring said. It added that it had emailed known customers who own a Ring Video Doorbell (2nd Gen) to ensure they are following the installation instructions properly. “The safety of our customers is our top priority,” a Ring spokesperson told Silicon UK. “We have contacted customers who purchased a Ring Video Doorbell (2nd Gen) to ensure they received the updated user manual and follow the device installation instructions. Customers do not need to return their devices.”



Leave a Replay

About Me

Steve Hughes IT Manager. A mixture of commercial and educational backgrounds. Having lectured at FE Colleges and Universities in the northwest of the UK. I now run my own successful IT company. I thrive on new challenges and project managment.


Recent Posts

Follow Us

Weekly Tutorial

Sign up for our Newsletter

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit

Over 25 years of AV industry innovation gives your company multi-layered protection with ESET.

With ESET, you will never have to choose between security and performance.

Over 25 years of AV industry innovation gives your company multi-layered protection with ESET.

Every workstation and endpoint needs protection, with ESET Endpoint Antivirus and ESET Remote Administrator you can easily implement and maintain a powerful anti-malware solution.


Antivirus and Antispyware combats all threats, including viruses, rootkits, worms and spyware. Optional cloud-powered scanning allows whitelisting of safe files based on a file reputation database in the cloud, ensuring better detection and faster scanning. Protect your company against threats both known and emerging with advanced heuristics and comprehensive scanning options, including idle-state scanning which initiates a scan once the computer is not in use.


ESET’s signature low system footprint ensures that your hardware runs faster for longer. A small update package keeps you protected against the latest threats without consuming all of your bandwidth. Prevent threats being brought into the company physically with Device Control, allowing you to block unauthorised CDs/DVDs and USBs.


The Anti-Phishing module protects against fake websites which attempt to harvest sensitive information from end-users, such as passwords, usernames and banking or credit card information. ESET’s Host-Based Intrusion Prevention System (HIPS) protects against malware tampering with the registry of your endpoints and detects threats based on system behaviour.


Edit GUI visibility for the end-user, reducing the system resources required even further if hidden completely. ESET security solutions protect against Mac based malware even on a Windows platform and vice-versa, ensuring that your network is secure regardless of the systems attached to it. Detect and uninstall other security software as ESET installs with RIP & Replace: transferring to ESET has never been easier.


Antivirus and Antispyware eliminates all threats, including viruses, rootkits, worms, spyware.


Host-Based Intrusion Prevention System (HIPS) give your IT staff extensive control over your entire network.


Exploit Blocker strengthens the security of common applications such as web browsers, PDF readers, email clients and MS office components.


Cross-Platform Protection prevents malware moving from one OS to another.


Anti-Phishing defends end-users against fake websites looking to harvest sensitive information, such as passwords, usernames or bank/credit card details.

Device Control allows you to block unauthorised devices (CDs/DVDs and USBs) from being connected to your systems.


Idle-State Scanning performs a scan on your systems whilst they aren’t being used, avoiding interruption during the working day.


RIP & Replace removes other security software during installation, making transferring from an under-performing antivirus even easier.


Customisable GUI Visibility allows you to customise how much of the GUI end-users can see, can be set to Full, Minimal, Manual or Silent.


Low System Demands fully protect your system or network with minimal system resources.

Complete protection and award winning security for company endpoints

© 1992 – 2017 ESET, spol. s r.o. – All rights reserved. Trademarks used therein are trademarks or registered trademarks of ESET, spol. s r.o. or ESET North America. All other names and brands are registered trademarks of their respective companies.